ANA 473 - Health Analytics and Informatics

Credit Hour(s): 3
This course examines a variety of techniques to identify, measure, and improve quality and productivity in health service organizations. Several practical issues related to quality management will be considered, including teamwork, leadership, management, decision making and the role of information technology in the support of quality initiatives. Topics include historic and contemporary view of quality (including 6 Sigma, lean, and value-based purchasing), statistical quality improvement tools and methods, and process flow and design. The intent is to provide students with insights into how quality and utilization programs are administered in fact as well as theory. 3 Credit(s).

Prerequisite(s): ANA 271, ANA 272 and ANA 273.
Course Session Cycle: FA